Payment Policy

Thank you for shopping with Petcano. This Payment Policy outlines the terms and conditions related to payments made on our website. We are committed to providing a secure, transparent, and reliable payment experience for all our customers.

Petcano Accepted Payment Methods

  • American Express
  • ApplePay
  • Discover
  • GooglePay
  • MasterCard
  • ShopPay
  • Paypal
  • Visa

Secure online payment gateways available at checkout

Other payment methods as displayed during checkout

All payments must be made in full at the time of purchase.

Payment Security

Your security is our top priority. We use secure SSL encryption technology to protect your personal and financial information. Payments are processed through trusted third-party payment providers, and Petcano does not store full credit card details on our servers. We take appropriate measures to safeguard every transaction made on our website.

Currency

All prices listed on our website are displayed in U.S. Dollars (USD) unless otherwise stated. If your bank operates in a different currency, your financial institution may apply exchange rates and additional fees. Petcano is not responsible for these charges.

Payment Authorization

By placing an order, you authorize Petcano to charge your selected payment method for the product price, applicable taxes, shipping fees, and any additional charges clearly disclosed at checkout. Orders will only be processed once payment has been successfully authorized.

Failed or Declined Transactions

If your payment is declined, please double-check your card details, ensure sufficient funds are available, or contact your bank or payment provider for assistance. Petcano is not responsible for declined transactions due to banking restrictions, security blocks, or insufficient funds.

Taxes

Applicable sales taxes will be calculated and displayed at checkout based on your shipping address and current U.S. tax regulations.

Fraud Prevention

To maintain a secure shopping environment, Petcano reserves the right to review transactions for suspected fraud, request additional verification, or cancel orders if fraudulent activity is suspected. If your order is flagged, our support team may contact you for verification.

Refunds

Refunds are processed according to our Return & Refund Policy. Approved refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your bank or payment provider.

Our Commitment

At Petcano, we are dedicated to providing a secure, smooth, and transparent payment experience. Your trust is important to us, and we continuously work to ensure safe and reliable transactions.

Contact Information

If you have any payment-related questions, please contact us through our Contact Us page. We aim to respond within 24 business hours.

Shop Name: Petcano

Email: support@petcano.store

Phone: +1 646-493-8923

Address: 1004 Moore St, Athens, TN 37303, USA

Live Chat: Available website

Business Hours : 9:00 AM – 5:00 PM (EST)